| 60,897 | 60,354 | 59,504 | 58,309 | 56,891 | 55,373 | | | | | | | | |
Property and Casualty Insurance Premiums | | | | | | | | | | | | | | |
Life Premiums and Contract Charges | | | | | | | | | | | | | | |
Accident and Health Insurance Premiums and Contract Charges | | | | | | | | | | | | | | |
| 3,390 | 3,224 | 3,182 | 3,092 | 2,863 | 2,769 | | | | | | | | |
| | | | | | | | | | | | | | |
| -442 | -451 | -410 | -225 | -101 | -430 | | | | | | | | |
Net Gains on Investments and Derivatives | | | | | | | | | | | | | | |
Total Realized Capital Gains and Losses | | | | | | | | | | | | | | |
Total Other-Than-Temporary Impairment Gains | | | | | | | | | | | | | | |
Net OTTI Losses Recognized in Earnings | | | | | | | | | | | | | | |
Sales and Other Realized Capital Gains and Losses | | | | | | | | | | | | | | |
Sales and Valuation Changes on Equity Investments and Derivatives | | | | | | | | | | | | | | |
| 3,001 | 3,091 | 3,023 | 2,930 | 2,779 | 2,590 | | | | | | | | |
| | | | | | | | | | | | | | |
| 66,846 | 66,218 | 65,299 | 64,106 | 62,432 | 60,302 | | | | | | | | |
| 7.1% | 9.8% | 11.5% | 12.3% | 11.7% | 10.4% | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Insurance Benefits & Claims | 39,667 | 41,672 | 42,327 | 40,976 | 40,681 | 40,454 | | | | | | | | |
Property and Casualty Insurance Claims and Claims Expense | | | | | | | | | | | | | | |
Shelter-in-Place Payback Expense | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Interest Credited to Contractholder Funds | | | | | | | | | | | | | | |
Accident, Health and Other Policy Benefits | | | | | | | | | | | | | | |
Accident and Health Insurance Policy Benefits (Net of Reinsurance Ceded) | | | | | | | | | | | | | | |
Policy Amortization Costs | 8,326 | 8,262 | 8,187 | 8,039 | 7,881 | 7,685 | | | | | | | | |
Amortization of Deferred Policy Acquisition Costs | | | | | | | | | | | | | | |
| 9,371 | 9,480 | 9,366 | 8,930 | 8,325 | 8,073 | | | | | | | | |
Operating Costs and Expenses | | | | | | | | | | | | | | |
Restructuring and Related Charges | | | | | | | | | | | | | | |
Pension and Other Postretirement Remeasurement Losses | | | | | | | | | | | | | | |
Amortization of Purchased Intangibles | | | | | | | | | | | | | | |
Impairment of Goodwill and Purchased Intangibles | | | | | | | | | | | | | | |
Shelter-in-Place Payback Expense | | | | | | | | | | | | | | |
| 9,482 | 6,804 | 5,419 | 6,161 | 5,545 | 4,090 | | | | | | | | |
| -402 | -405 | -403 | -400 | -406 | -390 | | | | | | | | |
| | | | | | | | | | | | | | |
| 14.2% | 10.3% | 8.3% | 9.6% | 8.9% | 6.8% | | | | | | | | |
| 82 | -52 | -43 | 37 | 32 | -91 | | | | | | | | |
Gain on Disposition of Operations | | | | | | | | | | | | | | |
Pension and Other Postretirement Remeasurement Losses | | | | | | | | | | | | | | |
Total Non-Operating Income | -320 | -457 | -446 | -363 | -374 | -481 | | | | | | | | |
Income Before Provision for Income Taxes | 10,690 | 7,289 | 5,016 | 5,761 | 5,139 | 3,700 | | | | | | | | |
Income from Operations Before Income Tax Expense | | | | | | | | | | | | | | |
Provision for Income Taxes | 2,361 | 1,540 | 1,019 | 1,162 | 943 | 672 | | | | | | | | |
| | | | | | | | | | | | | | |
| 8,329 | 5,749 | 3,997 | 4,599 | 4,196 | 3,028 | | | | | | | | |
Net Income from Continuing Operations | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Net Income Attributable to Minority Interests and Other | -49 | -73 | -47 | -68 | -32 | -5 | | | | | | | | |
Net Loss Attributable to Noncontrolling Interest | | | | | | | | | | | | | | |
Net Income Attributable to Preferred Dividends | 117 | 117 | 117 | 117 | 117 | 124 | | | | | | | | |
Preferred Stock Dividends | | | | | | | | | | | | | | |
Net Income Attributable to Discontinued Operations | — | — | — | — | — | — | | | | | | | | |
Income from Discontinued Operations, Net of Tax | | | | | | | | | | | | | | |
Net Income Attributable to Common Shareholders | 8,261 | 5,705 | 3,927 | 4,550 | 4,111 | 2,909 | | | | | | | | |
Net Income Applicable to Common Shareholders | | | | | | | | | | | | | | |
| 31.3 | 21.5 | 14.8 | 17.2 | 15.6 | 11.1 | | | | | | | | |
| 30.9 | 21.3 | 14.6 | 17 | 15.4 | 11 | | | | | | | | |
Basic Weighted Average Shares Outstanding | 264.5 | 264.9 | 264.8 | 264.3 | 263.6 | 262.9 | | | | | | | | |
Diluted Weighted Average Shares Outstanding | 268 | 268.4 | 268.2 | 267.8 | 266.6 | 265 | | | | | | | | |
| 262 | 264 | 265 | 265 | 265 | 264 | | | | | | | | |
| 10,007 | 7,354 | 5,974 | 6,716 | 6,114 | 4,695 | | | | | | | | |
| 22.1% | 21.1% | 20.3% | 20.2% | 18.3% | 18.2% | | | | | | | | |