| 15,363 | 15,276 | 15,185 | 15,073 | 14,820 | 14,426 | | | | | | |
Property and Casualty Insurance Premiums | | | | | | | | | | | | |
Life Premiums and Contract Charges | | | | | | | | | | | | |
Accident and Health Insurance Premiums and Contract Charges | | | | | | | | | | | | |
| 949 | 754 | 854 | 833 | 783 | 712 | | | | | | |
| | | | | | | | | | | | |
| 252 | -144 | -349 | -201 | 243 | -103 | | | | | | |
Net Gains on Investments and Derivatives | | | | | | | | | | | | |
Total Realized Capital Gains and Losses | | | | | | | | | | | | |
Total Other-Than-Temporary Impairment Gains | | | | | | | | | | | | |
Net OTTI Losses Recognized in Earnings | | | | | | | | | | | | |
Sales and Other Realized Capital Gains and Losses | | | | | | | | | | | | |
Sales and Valuation Changes on Equity Investments and Derivatives | | | | | | | | | | | | |
| 691 | 747 | 762 | 801 | 781 | 679 | | | | | | |
| | | | | | | | | | | | |
| 17,255 | 16,633 | 16,452 | 16,506 | 16,627 | 15,714 | | | | | | |
| 3.8% | 5.8% | 7.8% | 11.3% | 14.7% | 12.4% | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
Insurance Benefits & Claims | 8,721 | 10,437 | 11,148 | 9,361 | 10,726 | 11,092 | | | | | | |
Property and Casualty Insurance Claims and Claims Expense | | | | | | | | | | | | |
Shelter-in-Place Payback Expense | | | | | | | | | | | | |
| | | | | | | | | | | | |
Interest Credited to Contractholder Funds | | | | | | | | | | | | |
Accident, Health and Other Policy Benefits | | | | | | | | | | | | |
Policy Amortization Costs | 2,101 | 2,076 | 2,087 | 2,062 | 2,037 | 2,001 | | | | | | |
Amortization of Deferred Policy Acquisition Costs | | | | | | | | | | | | |
| 2,233 | 2,207 | 2,398 | 2,533 | 2,342 | 2,093 | | | | | | |
Operating Costs and Expenses | | | | | | | | | | | | |
Restructuring and Related Charges | | | | | | | | | | | | |
Pension and Other Postretirement Remeasurement Losses | | | | | | | | | | | | |
Amortization of Purchased Intangibles | | | | | | | | | | | | |
Impairment of Goodwill and Purchased Intangibles | | | | | | | | | | | | |
Shelter-in-Place Payback Expense | | | | | | | | | | | | |
| 4,200 | 1,913 | 819 | 2,550 | 1,522 | 528 | | | | | | |
| -101 | -100 | -100 | -101 | -104 | -98 | | | | | | |
| | | | | | | | | | | | |
| 24.3% | 11.5% | 5% | 15.4% | 9.2% | 3.4% | | | | | | |
| 828 | 890 | -78 | 52 | -26 | 9 | | | | | | |
Gain on Disposition of Operations | | | | | | | | | | | | |
Pension and Other Postretirement Remeasurement Losses | | | | | | | | | | | | |
Total Non-Operating Income | 727 | 790 | -178 | -49 | -130 | -89 | | | | | | |
Income Before Provision for Income Taxes | 4,819 | 2,703 | 719 | 2,449 | 1,418 | 430 | | | | | | |
Income from Operations Before Income Tax Expense | | | | | | | | | | | | |
Provision for Income Taxes | 1,075 | 604 | 123 | 559 | 254 | 83 | | | | | | |
| | | | | | | | | | | | |
| 3,744 | 2,099 | 596 | 1,890 | 1,164 | 347 | | | | | | |
Net Income from Continuing Operations | | | | | | | | | | | | |
| | | | | | | | | | | | |
Net Income Attributable to Minority Interests and Other | -2 | -10 | 1 | -38 | -26 | 16 | | | | | | |
Net Loss Attributable to Noncontrolling Interest | | | | | | | | | | | | |
Net Income Attributable to Preferred Dividends | 29 | 30 | 29 | 29 | 29 | 30 | | | | | | |
Preferred Stock Dividends | | | | | | | | | | | | |
Net Income Attributable to Discontinued Operations | — | — | — | — | — | — | | | | | | |
Income from Discontinued Operations, Net of Tax | | | | | | | | | | | | |
Net Income Attributable to Common Shareholders | 3,717 | 2,079 | 566 | 1,899 | 1,161 | 301 | | | | | | |
Net Income Applicable to Common Shareholders | | | | | | | | | | | | |
| 14.1 | 7.9 | 2.1 | 7.2 | 4.4 | 1.1 | | | | | | |
| 14 | 7.8 | 2.1 | 7.1 | 4.3 | 1.1 | | | | | | |
Basic Weighted Average Shares Outstanding | 263.1 | 264.6 | 265.3 | 265.1 | 264.6 | 264.1 | | | | | | |
Diluted Weighted Average Shares Outstanding | 266.4 | 267.9 | 268.8 | 268.7 | 268 | 267.1 | | | | | | |
| 262 | 264 | 265 | 265 | 265 | 264 | | | | | | |
| 4,315 | 2,040 | 951 | 2,701 | 1,662 | 660 | | | | | | |
| 22.3% | 22.3% | 17.1% | 22.8% | 17.9% | 19.3% | | | | | | |