| 8,417 | 8,288 | 7,791 | 8,366 | 7,847 | 7,885 | | | | | | |
| 7.3% | 5.1% | 1.2% | 4.2% | 5.8% | 8.2% | | | | | | |
| | | | | | | | | | | | |
| 4,546 | 4,444 | 4,075 | 4,431 | 4,193 | 4,277 | | | | | | |
| | | | | | | | | | | | |
Transaction and Credit Losses | | | | | | | | | | | | |
| 3,871 | 3,844 | 3,716 | 3,935 | 3,654 | 3,608 | | | | | | |
| 46% | 46.4% | 47.7% | 47% | 46.6% | 45.8% | | | | | | |
Selling, General & Administrative Expenses | 1,481 | 1,457 | 1,389 | 1,671 | 1,454 | 1,452 | | | | | | |
Customer Support and Operations | | | | | | | | | | | | |
| | | | | | | | | | | | |
General and Administrative | | | | | | | | | | | | |
Depreciation & Amortization Expenses | — | — | — | — | — | — | | | | | | |
Depreciation and Amortization | | | | | | | | | | | | |
Research & Development Expenses | 801 | 767 | 731 | 773 | 746 | 718 | | | | | | |
| | | | | | | | | | | | |
Technology and Development | | | | | | | | | | | | |
| 69 | 116 | 66 | 50 | 63 | 113 | | | | | | |
| | | | | | | | | | | | |
| 1,520 | 1,504 | 1,530 | 1,441 | 1,391 | 1,325 | | | | | | |
| | | | | | | | | | | | |
| 18.1% | 18.1% | 19.6% | 17.2% | 17.7% | 16.8% | | | | | | |
| 13 | 25 | 73 | -31 | -80 | 74 | | | | | | |
| | | | | | | | | | | | |
Total Non-Operating Income | 13 | 25 | 73 | -31 | -80 | 74 | | | | | | |
Income Before Provision for Income Taxes | 1,533 | 1,529 | 1,603 | 1,410 | 1,311 | 1,399 | | | | | | |
Income Before Income Taxes | | | | | | | | | | | | |
Provision for Income Taxes | 285 | 268 | 316 | 289 | 301 | 271 | | | | | | |
| | | | | | | | | | | | |
| 1,248 | 1,261 | 1,287 | 1,121 | 1,010 | 1,128 | | | | | | |
| | | | | | | | | | | | |
Net Income Attributable to Common Shareholders | 1,248 | 1,261 | 1,287 | 1,121 | 1,010 | 1,128 | | | | | | |
| | | | | | | | | | | | |
| 1.3 | 1.3 | 1.3 | 1.1 | 1 | 1.1 | | | | | | |
| 1.3 | 1.3 | 1.3 | 1.1 | 1 | 1.1 | | | | | | |
Basic Weighted Average Shares Outstanding | 950 | 969 | 986 | 997 | 1,015 | 1,042 | | | | | | |
| 941 | 960 | 979 | 993 | 1,006 | 1,032 | | | | | | |
Diluted Weighted Average Shares Outstanding | 960 | 977 | 999 | 1,014 | 1,024 | 1,047 | | | | | | |
| 1,765 | 1,743 | 1,775 | 1,690 | 1,646 | 1,588 | | | | | | |
| 18.6% | 17.5% | 19.7% | 20.5% | 23% | 19.4% | | | | | | |