| 36,493 | 35,887 | 35,148 | 34,176 | 33,267 | 32,541 | | | | | | | | |
| 9.7% | 10.3% | 10.5% | 9.5% | 8% | 6.6% | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Software Licenses and Support | | | | | | | | | | | | | | |
| 9,652 | 9,505 | 9,370 | 9,243 | 9,080 | 8,930 | | | | | | | | |
| | | | | | | | | | | | | | |
Cost of Software Licenses and Support | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Cost of Cloud and Software | | | | | | | | | | | | | | |
| 26,838 | 26,379 | 25,777 | 24,932 | 24,188 | 23,613 | | | | | | | | |
| | | | | | | | | | | | | | |
| 73.5% | 73.5% | 73.3% | 73% | 72.7% | 72.6% | | | | | | | | |
Selling, General & Administrative Expenses | 10,534 | 10,444 | 10,480 | 10,525 | 10,279 | 10,252 | | | | | | | | |
| | | | | | | | | | | | | | |
General and Administration | | | | | | | | | | | | | | |
Research & Development Expenses | 6,611 | 6,535 | 6,522 | 6,514 | 6,507 | 6,454 | | | | | | | | |
| | | | | | | | | | | | | | |
| 323 | 384 | 991 | 3,229 | 2,849 | 2,846 | | | | | | | | |
| | | | | | | | | | | | | | |
Other Operating Income/Expense, Net | | | | | | | | | | | | | | |
Other Operating Expense, Net | | | | | | | | | | | | | | |
| 9,292 | 9,019 | 7,785 | 4,665 | 4,549 | 4,058 | | | | | | | | |
| | | | | | | | | | | | | | |
| 25.5% | 25.1% | 22.1% | 13.6% | 13.7% | 12.5% | | | | | | | | |
Interest and Investment Income | 1,824 | 1,540 | 1,635 | 1,429 | 1,135 | 1,099 | | | | | | | | |
| | | | | | | | | | | | | | |
| — | -1,093 | -1,067 | -1,031 | -1,118 | -1,156 | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| — | -138 | -140 | -298 | -248 | -73 | | | | | | | | |
Other Non-Operating Income, Net | | | | | | | | | | | | | | |
Other Non-Operating Income, Net | | | | | | | | | | | | | | |
Total Non-Operating Income | 1,824 | 309 | 428 | 100 | -231 | -130 | | | | | | | | |
Income Before Provision for Income Taxes | 9,921 | 9,327 | 8,212 | 4,764 | 4,319 | 3,929 | | | | | | | | |
| | | | | | | | | | | | | | |
Provision for Income Taxes | 2,711 | 2,727 | 2,443 | 1,614 | 1,617 | 1,396 | | | | | | | | |
| 7,211 | 6,601 | 5,770 | 3,150 | 2,702 | 2,533 | | | | | | | | |
| | | | | | | | | | | | | | |
Net Income Attributable to Minority Interests and Other | 130 | 60 | 38 | 52 | -9 | 8 | | | | | | | | |
Attributable to Non-Controlling Interests | | | | | | | | | | | | | | |
Attributable to Non-Controlling Interests | | | | | | | | | | | | | | |
Net Income Attributable to Discontinued Operations | — | — | — | — | — | — | | | | | | | | |
Profit After Tax from Discontinued Operations | | | | | | | | | | | | | | |
Net Income Attributable to Common Shareholders | 7,081 | 6,541 | 5,732 | 3,098 | 2,711 | 2,525 | | | | | | | | |
Profit Attributable to Owners of Parent | | | | | | | | | | | | | | |
| 6.1 | 5.6 | 4.9 | 2.7 | 2.3 | 2.2 | | | | | | | | |
| 6 | 5.6 | 4.9 | 2.7 | 2.3 | 2.2 | | | | | | | | |
Basic Weighted Average Shares Outstanding | 1,165.5 | 1,166 | 1,166 | 1,166 | 1,166.3 | 1,166.8 | | | | | | | | |
| 1,164.6 | 1,164.6 | 1,166.6 | 1,166.6 | 1,166.5 | 1,166.5 | | | | | | | | |
Diluted Weighted Average Shares Outstanding | 1,175 | 1,176.5 | 1,177.3 | 1,180 | 1,175.3 | 1,175.8 | | | | | | | | |
| 10,615 | 10,341 | 9,101 | 5,945 | 5,823 | 5,343 | | | | | | | | |
| 27.3% | 29.2% | 29.7% | 33.9% | 37.4% | 35.5% | | | | | | | | |