| 9,076 | 9,027 | 9,013 | 9,377 | 8,470 | 8,288 | | | | | | |
| 7.2% | 8.9% | 12.1% | 10.7% | 9.4% | 9.7% | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
Software Licenses and Support | | | | | | | | | | | | |
| 2,405 | 2,407 | 2,406 | 2,434 | 2,258 | 2,272 | | | | | | |
| | | | | | | | | | | | |
Cost of Software Licenses and Support | | | | | | | | | | | | |
| | | | | | | | | | | | |
Cost of Cloud and Software | | | | | | | | | | | | |
| 6,671 | 6,619 | 6,607 | 6,941 | 6,212 | 6,017 | | | | | | |
| | | | | | | | | | | | |
| 73.5% | 73.3% | 73.3% | 74% | 73.3% | 72.6% | | | | | | |
Selling, General & Administrative Expenses | 2,549 | 2,517 | 2,593 | 2,875 | 2,459 | 2,553 | | | | | | |
| | | | | | | | | | | | |
General and Administration | | | | | | | | | | | | |
Research & Development Expenses | 1,644 | 1,618 | 1,673 | 1,676 | 1,568 | 1,605 | | | | | | |
| | | | | | | | | | | | |
| -10 | 29 | 8 | 377 | -30 | 636 | | | | | | |
| | | | | | | | | | | | |
Other Operating Income/Expense, Net | | | | | | | | | | | | |
Other Operating Expense, Net | | | | | | | | | | | | |
| 2,487 | 2,456 | 2,333 | 2,016 | 2,214 | 1,222 | | | | | | |
| | | | | | | | | | | | |
| 27.4% | 27.2% | 25.9% | 21.5% | 26.1% | 14.7% | | | | | | |
Interest and Investment Income | 524 | 317 | 405 | 578 | 240 | 412 | | | | | | |
| | | | | | | | | | | | |
| -312 | -268 | -280 | -304 | -241 | -242 | | | | | | |
| | | | | | | | | | | | |
| | | | | | | | | | | | |
| 46 | -3 | 10 | -83 | -62 | -5 | | | | | | |
Other Non-Operating Income, Net | | | | | | | | | | | | |
Other Non-Operating Income, Net | | | | | | | | | | | | |
Total Non-Operating Income | 258 | 46 | 135 | 191 | -63 | 165 | | | | | | |
Income Before Provision for Income Taxes | 2,745 | 2,502 | 2,468 | 2,206 | 2,151 | 1,387 | | | | | | |
| | | | | | | | | | | | |
Provision for Income Taxes | 694 | 753 | 672 | 592 | 710 | 469 | | | | | | |
| 2,051 | 1,749 | 1,796 | 1,615 | 1,441 | 918 | | | | | | |
| | | | | | | | | | | | |
Net Income Attributable to Minority Interests and Other | 47 | 52 | 16 | 41 | -23 | 30 | | | | | | |
Attributable to Non-Controlling Interests | | | | | | | | | | | | |
Attributable to Non-Controlling Interests | | | | | | | | | | | | |
Net Income Attributable to Discontinued Operations | — | — | — | — | — | — | | | | | | |
Profit After Tax from Discontinued Operations | | | | | | | | | | | | |
Net Income Attributable to Common Shareholders | 2,004 | 1,697 | 1,780 | 1,574 | 1,464 | 888 | | | | | | |
Profit Attributable to Owners of Parent | | | | | | | | | | | | |
| 1.7 | 1.5 | 1.5 | 1.4 | 1.3 | 0.8 | | | | | | |
| 1.7 | 1.4 | 1.5 | 1.4 | 1.2 | 0.8 | | | | | | |
Basic Weighted Average Shares Outstanding | 1,164 | 1,166 | 1,167 | 1,165 | 1,166 | 1,166 | | | | | | |
| 1,164.6 | 1,164.6 | 1,166.6 | 1,166.6 | 1,166.5 | 1,166.5 | | | | | | |
Diluted Weighted Average Shares Outstanding | 1,172 | 1,175 | 1,177 | 1,176 | 1,178 | 1,178 | | | | | | |
| 2,805 | 2,775 | 2,682 | 2,354 | 2,531 | 1,535 | | | | | | |
| 25.3% | 30.1% | 27.2% | 26.8% | 33% | 33.8% | | | | | | |