| 18,040 | 17,847 | 16,329 | 16,212 | 14,995 | 15,540 | | | | | | | | |
| 10.5% | 10.1% | 8.9% | 4.3% | 7.3% | 11.5% | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Software Licenses and Support | | | | | | | | | | | | | | |
| 4,813 | 4,693 | 4,550 | 4,373 | 4,301 | 4,186 | | | | | | | | |
| | | | | | | | | | | | | | |
Cost of Software Licenses and Support | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Cost of Cloud and Software | | | | | | | | | | | | | | |
| 13,226 | 13,154 | 11,778 | 11,841 | 10,693 | 11,355 | | | | | | | | |
| | | | | | | | | | | | | | |
| 73.3% | 73.7% | 72.1% | 73% | 71.3% | 73.1% | | | | | | | | |
Selling, General & Administrative Expenses | 5,110 | 5,333 | 5,192 | 5,065 | 5,127 | 4,783 | | | | | | | | |
| | | | | | | | | | | | | | |
General and Administration | | | | | | | | | | | | | | |
Research & Development Expenses | 3,291 | 3,244 | 3,270 | 3,186 | 3,138 | 3,170 | | | | | | | | |
| | | | | | | | | | | | | | |
| 37 | 347 | 2,882 | -35 | 254 | 20 | | | | | | | | |
| | | | | | | | | | | | | | |
Other Operating Income/Expense, Net | | | | | | | | | | | | | | |
Other Operating Expense, Net | | | | | | | | | | | | | | |
| 4,789 | 4,231 | 434 | 3,625 | 2,174 | 3,383 | | | | | | | | |
| | | | | | | | | | | | | | |
| 26.5% | 23.7% | 2.7% | 22.4% | 14.5% | 21.8% | | | | | | | | |
Interest and Investment Income | 722 | 818 | 611 | 488 | 369 | 291 | | | | | | | | |
| | | | | | | | | | | | | | |
| -548 | -545 | -486 | -657 | -656 | -1,508 | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| 7 | -145 | -153 | 113 | -116 | 52 | | | | | | | | |
Other Non-Operating Income, Net | | | | | | | | | | | | | | |
Other Non-Operating Income, Net | | | | | | | | | | | | | | |
Total Non-Operating Income | 181 | 128 | -28 | -56 | -403 | -1,165 | | | | | | | | |
Income Before Provision for Income Taxes | 4,970 | 4,357 | 407 | 3,570 | 1,771 | 2,218 | | | | | | | | |
| | | | | | | | | | | | | | |
Provision for Income Taxes | 1,425 | 1,301 | 313 | 1,098 | 643 | 780 | | | | | | | | |
| 3,545 | 3,056 | 94 | 2,473 | 3,491 | 873 | | | | | | | | |
| | | | | | | | | | | | | | |
Net Income Attributable to Minority Interests and Other | 68 | 18 | 34 | -52 | -156 | -519 | | | | | | | | |
Attributable to Non-Controlling Interests | | | | | | | | | | | | | | |
Attributable to Non-Controlling Interests | | | | | | | | | | | | | | |
Net Income Attributable to Discontinued Operations | — | — | — | — | 2,363 | -565 | | | | | | | | |
Profit After Tax from Discontinued Operations | | | | | | | | | | | | | | |
Net Income Attributable to Common Shareholders | 3,477 | 3,038 | 60 | 2,499 | 3,640 | 1,210 | | | | | | | | |
Profit Attributable to Owners of Parent | | | | | | | | | | | | | | |
| 3 | 2.6 | 0.1 | 2.1 | 1 | 1.9 | | | | | | | | |
| 3 | 2.6 | 0.1 | 2.1 | 1 | 1.9 | | | | | | | | |
Basic Weighted Average Shares Outstanding | 1,167 | 1,165 | 1,167 | 1,166 | 1,168 | 1,166 | | | | | | | | |
| 1,164.6 | 1,166.6 | 1,166.5 | 1,167.2 | 1,169.7 | 1,167.1 | | | | | | | | |
Diluted Weighted Average Shares Outstanding | 1,175 | 1,182 | 1,178 | 1,184 | 1,176 | 1,176 | | | | | | | | |
| 5,457 | 4,885 | 1,060 | 4,284 | 2,888 | 4,178 | | | | | | | | |
| 28.7% | 29.9% | 76.9% | 30.8% | 36.3% | 35.2% | | | | | | | | |