| 11,149 | 10,742 | 10,366 | 10,066 | 9,685 | 9,270 | | | | | | | | |
| 15.1% | 15.9% | 17.2% | 19.7% | 22.1% | 23.1% | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Maintenance and Other Recurring | | | | | | | | | | | | | | |
| 6,977 | 6,776 | 6,616 | 6,451 | 6,238 | 5,978 | | | | | | | | |
| | | | | | | | | | | | | | |
Third Party License, Maintenance and Professional Services | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| 4,172 | 3,966 | 3,750 | 3,615 | 3,447 | 3,292 | | | | | | | | |
| 37.4% | 36.9% | 36.2% | 35.9% | 35.6% | 35.5% | | | | | | | | |
Selling, General & Administrative Expenses | 837 | 797 | 774 | 744 | 709 | 674 | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Travel, Telecommunications, Supplies, Software and Equipment | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Depreciation & Amortization Expenses | 1,333 | 1,291 | 1,258 | 1,226 | 1,187 | 1,125 | | | | | | | | |
| | | | | | | | | | | | | | |
Amortization of Intangible Assets | | | | | | | | | | | | | | |
| 202 | 191 | 186 | 182 | 170 | 173 | | | | | | | | |
| | | | | | | | | | | | | | |
| 1,800 | 1,687 | 1,532 | 1,463 | 1,381 | 1,320 | | | | | | | | |
| 16.1% | 15.7% | 14.8% | 14.5% | 14.3% | 14.2% | | | | | | | | |
| -289 | -287 | -285 | -280 | -268 | -246 | | | | | | | | |
| | | | | | | | | | | | | | |
| -245 | -366 | -139 | -173 | -479 | -423 | | | | | | | | |
| | | | | | | | | | | | | | |
IRGA/TSS Membership Liability Revaluation Charge | | | | | | | | | | | | | | |
Equity in Net Loss of Equity Investees | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Finance and Other Expense | | | | | | | | | | | | | | |
Impairment of Intangible and Other Non-Financial Assets | | | | | | | | | | | | | | |
Redeemable Preferred Securities Expense | | | | | | | | | | | | | | |
Total Non-Operating Income | -534 | -653 | -424 | -453 | -747 | -669 | | | | | | | | |
Income Before Provision for Income Taxes | 1,008 | 1,039 | 1,112 | 1,011 | 640 | 656 | | | | | | | | |
Income Before Income Taxes | | | | | | | | | | | | | | |
Provision for Income Taxes | 303 | 309 | 279 | 244 | 244 | 228 | | | | | | | | |
| 705 | 730 | 833 | 767 | 396 | 428 | | | | | | | | |
Net Income Attributable to Common Shareholders | 705 | 730 | 833 | 767 | 396 | 428 | | | | | | | | |
| 31.4 | 29.3 | 35 | 34.5 | 27.7 | 30.7 | | | | | | | | |
| 31.4 | 29.3 | 35 | 34.5 | 27.7 | 30.7 | | | | | | | | |
Basic Weighted Average Shares Outstanding | 21.2 | 21.2 | 21.2 | 21.2 | 21.2 | 21.2 | | | | | | | | |
| 21.2 | 21.2 | 21.2 | 21.2 | 21.2 | 21.2 | | | | | | | | |
Diluted Weighted Average Shares Outstanding | 21.2 | 21.2 | 21.2 | 21.2 | 21.2 | 21.2 | | | | | | | | |
| 3,159 | 2,999 | 2,807 | 2,701 | 2,568 | 2,445 | | | | | | | | |
| 30.1% | 29.7% | 25.1% | 24.1% | 38.1% | 34.8% | | | | | | | | |