Salesforce, Inc. provides customer relationship management technology that brings companies and customers together worldwide. Its Customer 360 platform empowers its customers to work together to deliver connected experiences for their customers. The company's service offerings include Sales to store data, monitor leads and progress, forecast opportunities, gain insights through analytics and relationship intelligence, and deliver quotes, contracts, and invoices; and Service that enables companies to deliver trusted and highly personalized customer service and support at scale. Its service offerings also comprise flexible platform that enables companies of various sizes, locations, and industries to build business apps to bring them closer to their customers with drag-and-drop tools; online learning platform that allows anyone to learn in-demand Salesforce skills; and Slack, a system of engagement. In addition, the company's service offerings include Marketing offering that enables companies to plan, personalize, and optimize one-to-one customer marketing journeys; and Commerce offering, which empowers brands to unify the customer experience across mobile, web, social, and store commerce points. Further, its service offerings comprise Tableau, an end-to-end analytics solution serving various enterprise use cases; and MuleSoft, an integration offering that allows its customers to unlock data across their enterprise. The company provides its service offering for customers in financial services, healthcare and life sciences, manufacturing, and other industries. It also offers professional services; and in-person and online courses to certify its customers and partners on architecting, administering, deploying, and developing its service offerings. The company provides its services through direct sales; and consulting firms, systems integrators, and other partners. Salesforce, Inc. was incorporated in 1999 and is headquartered in San Francisco, California.

Salesforce, Inc.

Subscription and Support

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Professional Services and Other

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Total Revenues

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Research and Development

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Sales and Marketing

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General and Administrative

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Lease Expense

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Operating Lease Termination Resulting from Purchase of 50 Fremont, Net

Operating Lease Termination Resulting from Purchase of 50 Fremont, Net %Chg

Operating Lease Termination Resulting from Purchase of 50 Fremont, Net Common Size

Loss on Settlement of Salesforce.org Reseller Agreement

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Loss on Settlement of Salesforce.org Reseller Agreement Common Size

Restructuring

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Total Operating Expenses

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Income from Operations

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Interest Income

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Interest, Net

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Investment Income

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Gains on Strategic Investments, Net

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Other Income

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Gain on Sales of Land and Building Improvements

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Gains from Acquisitions of Strategic Investments

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Income Before Provision for Income Taxes

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Provision for Income Taxes

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Income Before Minority Interest

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Consolidated Net Income

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Less: Net Income Attributable to Noncontrolling Interest

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Net Income Attributable to salesforce.com

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Net Income

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Basic Net Income per Share

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Diluted Net Income per Share

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Cost of Sales

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Gross Profit Margin

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Selling, General & Administrative Expenses

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Research & Development Expenses

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Other Operating Expenses

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Interest and Investment Income

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Non-Operating Income

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Revenue

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CapEx

Net Interest Income

Assets

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Net Revenue

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Adjusted Funds From Operations

Income Statement	LTM	Jan '25	Jan '24	Jan '23	Jan '22	Jan '21	Jan '20	Jan '19	Jan '18	Jan '17	Jan '16
Total Revenues	40,317	37,895	34,857	31,352	26,492	21,252	17,098	13,282	10,540	8,437	6,667.2
Total Revenues %Chg	8.4%	8.7%	11.2%	18.3%	24.7%	24.3%	28.7%	26%	24.9%	26.5%	24.1%
Subscription and Support
Professional Services and Other
Cost of Sales	8,979	8,643	8,541	8,360	7,026	5,438	4,235	3,451	2,773	2,234	1,654.5
Subscription and Support
Professional Services and Other
Gross Profit	31,338	29,252	26,316	22,992	19,466	15,814	12,863	9,831	7,767	6,203	5,012.7
Gross Profit
Gross Profit Margin	77.7%	77.2%	75.5%	73.3%	73.5%	74.4%	75.2%	74%	73.7%	73.5%	75.2%
Selling, General & Administrative Expenses	16,664	16,093	15,411	16,079	14,453	11,761	9,634	7,410	5,760	4,777	3,988.1
Sales and Marketing
General and Administrative
Research & Development Expenses	5,794	5,493	4,906	5,055	4,465	3,598	2,766	1,886	1,553	1,208	946.3
Research and Development
Other Operating Expenses	598	461	988	828	—	—	166	—	—	—	-36.6
Restructuring
Loss on Settlement of Salesforce.org Reseller Agreement
Operating Lease Termination Resulting from Purchase of 50 Fremont, Net
Lease Expense
Operating Profit	8,282	7,205	5,011	1,030	548	455	297	535	454	218	114.9
Income from Operations
Operating Margin	20.5%	19%	14.4%	3.3%	2.1%	2.1%	1.7%	4%	4.3%	2.6%	1.7%
Interest and Investment Income	—	—	—	—	—	—	—	—	—	27	15.3
Interest Income
Investment Income
Interest Expense	—	—	—	—	—	—	—	—	—	-89	-72.5
Interest Expense
Non-Operating Income	598	233	-61	-370	984	2,106	409	448	-34	23	6.5
Gains on Strategic Investments, Net
Gain on Sales of Land and Building Improvements
Gains from Acquisitions of Strategic Investments
Other Income
Total Non-Operating Income	598	233	-61	-370	984	2,106	409	448	-34	-39	-50.6
Income Before Provision for Income Taxes	8,880	7,438	4,950	660	1,532	2,561	706	983	420	179	64.3
Income Before Provision for Income Taxes
Provision for Income Taxes	1,658	1,241	814	452	88	-1,511	580	-127	60	-144	111.7
Provision for Income Taxes
Consolidated Net Income	7,222	6,197	4,136	208	1,444	4,072	126	1,110	360	323	-47.4
Consolidated Net Income
Income Before Minority Interest
Net Income Attributable to Minority Interests and Other	—	—	—	—	—	—	—	—	—	—	—
Less: Net Income Attributable to Noncontrolling Interest
Net Income Attributable to Common Shareholders	7,222	6,197	4,136	208	1,444	4,072	126	1,110	360	323	-47.4
Net Income Attributable to salesforce.com
Net Income
Basic EPS	7.6	6.4	4.3	0.2	1.5	4.5	0.2	1.5	0.5	0.5	-0.1
Diluted EPS	7.5	6.4	4.2	0.2	1.5	4.4	0.2	1.4	0.5	0.5	-0.1
Basic Weighted Average Shares Outstanding	955.8	962	974	992	955	908	829	751	715	688	661.6
Total Shares Outstanding	952	962	971	981	989	919	893	770	729.9	707.5	670.9
Diluted Weighted Average Shares Outstanding	964.5	974	984	997	974	930	850	775	735	700	661.6
EBITDA	13,834	12,777	10,895	6,484	5,194	4,359	3,308	2,254	1,830	1,320	959.7
Effective Tax Rate	18.7%	16.7%	16.4%	68.5%	5.7%	-59%	82.2%	-12.9%	14.3%	-80.4%	173.8%