| 40,317 | 39,502 | 38,591 | 37,895 | 37,189 | 36,465 | | | | | | | | |
| 8.4% | 8.3% | 8% | 8.7% | 9.5% | 10.3% | | | | | | | | |
| | | | | | | | | | | | | | |
Professional Services and Other | | | | | | | | | | | | | | |
| 8,979 | 8,829 | 8,746 | 8,643 | 8,574 | 8,624 | | | | | | | | |
| | | | | | | | | | | | | | |
Professional Services and Other | | | | | | | | | | | | | | |
| 31,338 | 30,673 | 29,845 | 29,252 | 28,615 | 27,841 | | | | | | | | |
| | | | | | | | | | | | | | |
| 77.7% | 77.6% | 77.3% | 77.2% | 76.9% | 76.3% | | | | | | | | |
Selling, General & Administrative Expenses | 16,664 | 16,575 | 16,333 | 16,093 | 15,924 | 15,695 | | | | | | | | |
| | | | | | | | | | | | | | |
General and Administrative | | | | | | | | | | | | | | |
Research & Development Expenses | 5,794 | 5,717 | 5,585 | 5,493 | 5,348 | 5,196 | | | | | | | | |
| | | | | | | | | | | | | | |
| 598 | 394 | 489 | 461 | 336 | 335 | | | | | | | | |
| | | | | | | | | | | | | | |
Loss on Settlement of Salesforce.org Reseller Agreement | | | | | | | | | | | | | | |
Operating Lease Termination Resulting from Purchase of 50 Fremont, Net | | | | | | | | | | | | | | |
| 8,282 | 7,987 | 7,438 | 7,205 | 7,007 | 6,615 | | | | | | | | |
| | | | | | | | | | | | | | |
| 20.5% | 20.2% | 19.3% | 19% | 18.8% | 18.1% | | | | | | | | |
Interest and Investment Income | — | — | — | — | — | — | | | | | | | | |
| | | | | | | | | | | | | | |
| — | — | — | — | — | — | | | | | | | | |
| | | | | | | | | | | | | | |
| 598 | 127 | 107 | 233 | 88 | 221 | | | | | | | | |
Gains on Strategic Investments, Net | | | | | | | | | | | | | | |
Gain on Sales of Land and Building Improvements | | | | | | | | | | | | | | |
Gains from Acquisitions of Strategic Investments | | | | | | | | | | | | | | |
| | | | | | | | | | | | | | |
Total Non-Operating Income | 598 | 127 | 107 | 233 | 88 | 221 | | | | | | | | |
Income Before Provision for Income Taxes | 8,880 | 8,114 | 7,545 | 7,438 | 7,095 | 6,836 | | | | | | | | |
Income Before Provision for Income Taxes | | | | | | | | | | | | | | |
Provision for Income Taxes | 1,658 | 1,451 | 1,340 | 1,241 | 1,160 | 1,204 | | | | | | | | |
Provision for Income Taxes | | | | | | | | | | | | | | |
| 7,222 | 6,663 | 6,205 | 6,197 | 5,935 | 5,632 | | | | | | | | |
Net Income Attributable to Common Shareholders | 7,222 | 6,663 | 6,205 | 6,197 | 5,935 | 5,632 | | | | | | | | |
| | | | | | | | | | | | | | |
| 7.6 | 7 | 6.5 | 6.4 | 6.2 | 5.8 | | | | | | | | |
| 7.5 | 6.9 | 6.4 | 6.4 | 6.1 | 5.8 | | | | | | | | |
Basic Weighted Average Shares Outstanding | 955.8 | 957.8 | 959.8 | 962 | 965 | 969 | | | | | | | | |
| 952 | 955 | 958 | 962 | 956 | 958 | | | | | | | | |
Diluted Weighted Average Shares Outstanding | 964.5 | 967.8 | 970.5 | 974 | 976.5 | 980.5 | | | | | | | | |
| 13,834 | 13,479 | 13,002 | 12,777 | 12,625 | 12,238 | | | | | | | | |
| 18.7% | 17.9% | 17.8% | 16.7% | 16.3% | 17.6% | | | | | | | | |